How to configure X-Lite

Step 1: Download X-lite from here.

Step 2:  Run and install X-lite clicking yes and next when prompted.

Step 3: Open X-lite and click 'Softphone' and go down to 'Account Setting’




Step 4: Enter the below settings:




Your X-lite is now configured with your Kiwilink phone number.



If you are using this phone number on multiple devices (eg, you have configured the number at home and now wish to configure it on your smartphone) the second device that is registering with this phone number needs to have -1 after the number. The third device a -2, fourth -3, fifth -4 and sixth -5. For example phone number will be 0912345789-1  for the second device.

You will also need to go into the VoIP portal via:

Username: your phone number

Password: your password

Under Inbound calls, select: Simultaneous Ring / One number

Under One number option you will need to tick the box that says “Enable 'One Number' feature on this line”

Once done, click save options.


















If you are still having issues, please e-mail us on

Thank you.